🕰️ Cancellation & Late Arrival Policy

✨Lavish Head Spa & Facial Boutique✨

At Lavish, your appointment time is reserved especially for you. To provide the highest level of service and care for all our clients, we kindly ask that you review and respect our appointment policies below:

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❌ Cancellations & Rescheduling
• We require at least 24 hours’ notice for cancellations or rescheduling of any appointment.
• Appointments cancelled with less than 24 hours’ notice may incur a 50% late cancellation fee.
• No-shows (missed appointments without notice) will be charged 100% of the service fee.

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⏱️ Late Arrivals
• If you arrive more than 10 minutes late, your treatment time may be shortened to avoid delays for other clients.
• Arrivals 15 minutes late or more may be considered a no-show, and the full service fee may apply.
• We will always do our best to accommodate you, but to ensure a full experience, please arrive on time.

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💳 Booking Deposits
• A booking deposit may be required for select services, packages, or first-time clients. This amount is applied toward your treatment and is non-refundable in cases of no-show or late cancellation.

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📞 Need to Reschedule?

We understand that life happens! If you need to make changes to your appointment, please call or message us at least a day in advance. We appreciate your understanding and cooperation.